LAST UPDATED JANUARY 1st, 2026

Burrow Base, LLC (“Burrow Base,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or communicate with us, including through SMS messaging.

By accessing or using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

When you express interest in our services, schedule an appointment, request information, or otherwise interact with Burrow Base, we may collect personal information such as:

Name

Company name

Email address

Phone number

Mailing address

This information is provided voluntarily by you.

Billing Information

If you purchase services from Burrow Base, payment information is collected and processed by our third-party payment processor, Stripe. Burrow Base does not store credit card numbers or sensitive payment data on its servers.

For more information, please review Stripe’s Privacy Policy at https://stripe.com/privacy.

Service Data

When using our services, you may provide additional information such as business descriptions, uploaded content, branding assets, communications, or other data necessary to deliver our services (“Service Data”).

Service Data is stored securely and used only to provide and improve Burrow Base services.

Analytics & Technical Information

We may collect non-identifying technical information such as:

Browser type

Device type

IP address

Pages visited and actions taken on our website

This information is collected through cookies and analytics tools (such as Google Analytics) to improve website performance and user experience.

SMS & Communications Data

SMS Consent and Use

If you provide your mobile phone number, you may receive SMS messages directly from Burrow Base, LLC. These messages may include appointment reminders, scheduling confirmations, follow-ups, service updates, and occasional informational or promotional messages related to Burrow Base services.

SMS consent is collected directly by Burrow Base and is not shared with third parties.

No Third-Party Messaging or Lead Sharing

Burrow Base does not sell, rent, share, or transfer personal information, phone numbers, or SMS consent to third parties.

We do not send SMS messages on behalf of other businesses, affiliates, partners, or clients, and we do not engage in third-party lead generation, list purchasing, list sharing, or multi-level marketing (MLM) activities.

How We Use Information

We use the information we collect to:

Provide and manage our services

Schedule and confirm appointments

Communicate with you via email or SMS

Improve our services and website

Provide customer support

Comply with legal obligations

We do not use personal information for purposes unrelated to Burrow Base services.

Sharing of Information

We do not sell or rent personal information.

We may share information only in the following limited circumstances:

With trusted service providers who assist us in operating our business (e.g., hosting, analytics, payment processing), under strict confidentiality obligations

When required by law, subpoena, or legal process

To protect the rights, safety, or security of Burrow Base or others

All service providers are contractually required to safeguard your information and may not use it for any other purpose.

Data Retention

We retain personal information only for as long as necessary to provide our services or meet legal requirements.

If you request account deletion, your data will be removed from active systems. Backup copies may persist temporarily but are securely managed and routinely deleted.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information.

California Residents (CCPA)

California residents may request access to or deletion of their personal information as permitted by law.

European Economic Area (GDPR)

Residents of the EU, UK, Switzerland, Norway, Iceland, or Liechtenstein may have additional rights under GDPR, including the right to data portability and the right to object to processing.

Requests may be submitted in writing to the contact information below.

Cookies

We use cookies and similar technologies to enhance website functionality and analyze usage. You may control cookie preferences through your browser settings.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and the “Last Updated” date will be revised. Continued use of our services constitutes acceptance of the updated policy.

Contact Information

If you have any questions regarding this Privacy Policy, please contact us at privacy@Burrow Base.com, or by U.S. mail at the address below:

Burrow Base, LLC.

Attn: Privacy Officer

3113 Sugar Mountain 2 Rd

Newland, North Carolina